Service Description

Tech360i’s basic managed service plan provides remote monitoring and administration. So, our services run on your network around the clock providing diagnostic, security, and automated performance optimization. Similarly, we run hundreds of checks, scan files, perform resilience tests. In addition, alerts and status reports are sent in real-time to our control center technician. Then, we implement corrective action to fix the situation and prepere reports for customers. Finally, it all happens behind the scene with no service interruptions.

Therefore, with our basic managed service plan we protect your computers assets because we are always watching.  Likewise, our team in the control center works around the clock. Above all, anti-virus and backup systems are keeping your data safe. Similarly, updates and patches are being made remotely. Finally, improvements are being assessed and automatically implemented.

Managed Services
  • Automated Virus Definition Updates
  • Complete Automated MS Windows Patch Management
  • 3rd Party Application Updating
  • Java, Flash, Adobe Reader, and Firefox
  • Server Availability Testing
  • Backup Job Verification
  • Hardware Audit
Backup and Recovery
  • Fully Automated Cloud Backup
  • Daily Server Backup
  • Complete Disk Imaging
  • Fast and Easy Remote Recovery
Anti-Virus and Security
  • Anti-Virus and Security
  • Virus and Spyware Detection
Other Benefits
  • Discounted Hourly Labor Rates
  • Help Desk
  • Remote or On-site Tech Support
  • Biannually on-site network health review with the business owner/leader.

In conclusion, for a higher level of protection, see our Gold Managed WorkPlace Service Plan. Complete the form below for a free quote for Tech360i to protect your computer assets with a worry-free service plan.  In addition, our services include technical support, on-site computer repair, and ethernet port installation.