Service Description

Tech360i’s remote monitoring and administration is running on your network around the clock providing diagnostic, security, and automated performance optimization programs. Hundreds of checks are run, files are scanned, resilience tests are run and logged; alerts and status reports are received by a control center technician; corrections and reports are made to fix the situation if necessary. It all happens effortlessly and behind the scene without any service interruptions.

We are always watching to make sure your business is protected.  Our team in the control center is working around the clock. Anti-virus and backup systems are keeping your data safe. Updates and patches are being made remotely. Improvements are being assessed, and automatically implemented.

Backup and Recovery
  • Fully Automated Cloud Backup
  • Daily Server Backup
  • Complete Disk Imaging
  • Fast and Easy Remote Recovery
Anti-Virus and Security
  • Anti-Virus and Security
  • Virus and Spyware Detection
Managed Services
  • Automated Virus Definition Updates
  • Complete Automated MS Windows Patch Management
  • 3rd Party Application Updating: Java, Flash, Adobe Reader, Firefox, etc.
  • Server Availability Testing
  • Backup Job Verification
  • Hardware Audit
Other Benefits
  • Discounted Hourly Labor Rates: %10 off Help Desk, Remote, or On-site Tech Support
  • Biannually on-site network health review with the business owner/leader.